Privacy Policy

1. Scope

All data subjects whose personal data is collected, in line with the requirements of the General Data Protection Regulation (GDPR).

2. Responsibilities

The Data Protection Officer is responsible for ensuring that this notice is made available to data subjects prior to JBL Engineers Ltd collecting/processing their personal data.

All Employees/Staff of JBL Engineers Ltd who interact with data subjects are responsible for ensuring that this notice is drawn to the data subject’s attention and their consent to the processing of their data is secured.

3. Privacy notice

3.1 WHO ARE WE?

JBL Engineers Ltd are a provider of sustainable energy focused on the provision of decarbonised heat. JBL Engineers Ltd are a provider of design, build, installation, and consultancy regarding sustainable energy and innovation.

Our Data Protection Officer and data protection representatives can be contacted directly here: 

James B Lofthouse

31 Victoria Street 

Littleport

Ely 

Cambridgeshire 

CB6 1LU

UK

E: jbl@jblengineersltd.co.uk

M: 07904278856

The personal data we would like to collect from you is:

1. Contact details

2. Name(s)

3. E-mail

4. Postal address

5. Telephone number(s)

The personal data we collect will be used for the following purposes:

1. to communicate with you

2. to complete any enquiry made

Our legal basis for processing the personal data:

Any legitimate interests pursued by us, or third parties we use, are as follows:

1. Completion of an enquiry

2. Completion of a contract related activity

The special categories of personal data concerned are: No special categories

If we require your consent for this activity, you may withdraw consent at any time by contacting our data protection officer.

3.2 DISCLOSURE

JBL Engineers Ltd will not pass on your personal data to third parties without first obtaining your consent

No third parties shall receive your personal data as part of any processing activity

3.3 RETENTION PERIOD

JBL Engineers Ltd will process personal data for a maximum of 12 months and will store the personal data for reference purposes and contact specifically with regard to the nature of the enquiry or contract and in compliance with relative legislation

3.4 YOUR RIGHTS AS A DATA SUBJECT

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

1. Right of access – you have the right to request a copy of the information that we hold about you.

2. Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

3. Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

4. Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

5. Right of portability – you have the right to have the data we hold about you transferred to another organisation.

6. Right to object – you have the right to object to certain types of processing such as direct marketing. Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

7. Right to judicial review: in the event that the organisation refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in Clause 3.6 below.

All of the above requests will be forwarded on should there be a third party involved (as stated in 3.4 above) in the processing of your personal data.

3.5 COMPLAINTS

In the event that you wish to make a complaint about how your personal data is being processed by JBL Engineers Ltd (or third parties as described in 3.2 above), or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and JBL Engineers Ltd’s data protection representatives James B Lofthouse

The details for each of these contacts are:

Supervisory authority contact details:

Information Commissioner's Office 

Wycliffe House

Water Lane 

Wilmslow 

Cheshire 

SK9 5AF

Telephone: 0303 123 1113

Fax: 01625 524510

James B Lofthouse contact details:

31 Victoria Street 

Littleport

Ely 

Cambridgeshire 

CB6 1LU

UK

E: jbl@jblengineersltd.co.uk 

M: 07904278856

3.6 HOW WE USE YOUR INFORMATION

PERSONAL DATA

Under the GDPR, personal data is defined as:

“any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person."

HOW WE USE YOUR INFORMATION

This privacy notice tells you how we, JBL Engineers Ltd, will collect and use your personal data for the processing of enquiries and complaints.

Why does JBL Engineers Ltd need to collect and store personal data?

In order for us to provide you with a comprehensive service  we need to collect personal data for correspondence and the provision of services In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy. In terms of being contacted for marketing purposes, JBL Engineers Ltd would request your specific consent for this processing.

Will JBL Engineers Ltd share my personal data with anyone else?

We may pass your personal data on to third-party service providers contracted to JBL Engineers Ltd in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the service the shall provide to you on behalf of JBL Engineers Ltd When they no longer need your data to fulfil this service, they will dispose of it in line with our procedures. If we wish to pass your sensitive personal data on to a third party, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How will JBL Engineers Ltd use the personal data it collects about me?

We will process (collect, store and use) the information you provide in a manner compatible with the GDPR. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. We are required to retain certain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.

If you wish to know more about our retention and disposal procedures, please contact our Data Protection officer

Under what circumstances will JBL Engineers Ltd contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.

Can I find out the personal data that JBL Engineers Ltd holds about me?

At your request, we can confirm what information we hold about you and how it is processed. If we do hold personal data about you, you can request the following information:

Identity and the contact details of the person or organisation that has determined how and why to

process your data. In some cases, this will be a representative in

the EU or the UK

Contact details of the Data Protection Officer, where applicable.

The purpose of the processing as well as the legal basis for processing.

If the processing is based on the legitimate interests of JBL Engineers Ltd or a third party, information about those interests.

The categories of personal data collected, stored and processed. Recipient(s) or categories of recipients that the data is/will be disclosed to.

If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely.

The EU and or the UK has or have approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

How long the data will be stored.

Details of your rights to correct, erase, restrict or object to such processing. Information about your right to withdraw consent at any time.

How to lodge a complaint with the supervisory authority.

Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.

The source of personal data if it was not collected directly from you.

Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

What forms of ID will I need to provide in order to access this?

We accept the following forms of ID when you request information about your personal data: Passport, Driving licence, Identity card

Contact details of the Data Protection Officer James B Lofthouse

31 Victoria Street

Littleport Ely

Cambridgeshire CB6 1LU

UK

E: jbl@jblengineersltd.co.uk M: 07904278856

Document owner and approval

The Data Protection Officer/James B Lofthouse is the owner of this document and is responsible for keeping it up to date.

The current version of this document is available to the data protection officer and director(s) of the company and is published at our website : www.jblengineersltd.co.uk

or

31 Victoria Street 

Littleport

Ely 

Cambridgeshire 

CB6 1LU

UK

E: jbl@jblengineersltd.co.uk 

M: 07904278856 

Date: 23-03-2021